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Brainiac Life does not issue refunds directly. All digital books are purchased and fulfilled through Amazon Kindle Direct Publishing (Amazon KDP) and are subject to Amazon’s return and exchange policies. For any refunds, returns, or exchanges related to digital book purchases, customers must follow Amazon’s official policies and procedures.

Educational resources purchased through Teachers Pay Teachers are also governed by the return and refund policies established by the Teachers Pay Teachers platform.

We highly recommend contacting us with any questions or inquiries regarding materials before making a purchase to ensure the resources meet your needs.

Educational resources purchased through Teachers Pay Teachers are typically available within 1–7 business days, depending on processing and platform delivery timelines.

Digital and print book orders fulfilled through Amazon Kindle Direct Publishing (Amazon KDP) may require approximately 5–7 business days up to 1–2 weeks for processing and delivery, depending on production and shipping schedules.

Please note that delivery times are managed by the respective platforms and may vary based on order volume, location, and carrier services.

Brainiac Life does not provide warranties on defective items and does not process cancellations for products purchased through third-party platforms. All purchases are subject to the policies and procedures of their respective sales platforms. For order issues, defects, refunds, cancellations, or technical support, customers must contact the appropriate platform directly:

• Teachers Pay Teachers for educational resource purchases
   
• Amazon Kindle Direct Publishing (Amazon KDP) for book purchases
   

At this time, Brainiac Life provides assistance only with product-related questions, including but not limited to:

• Available content and materials
• Recommended age ranges
• Determining whether a product is appropriate for a specific learning need or occasion

Brainiac Life does not make price adjustments or offer discounts unless promotions are clearly displayed on the purchasing platform.